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Grievance Redressal Mechanism

University has grievance redressal mechanism which is easily & conveniently approachable through e-mail grievance@gla.ac.in anybody can register his/her grievance/s at anytime from anywhere or anybody can personally approach to any member of grievance committee with his/her written application of grievance/s.

Members of grievance redressal committee:

Dr. BRK Gupta

Head Physics Dept

Dr. Charul Bhatnagar

Computer Engg. & Applications Dept.

Dr. Pooja Pathak

Computer Engg. & Applications Dept.

Mr. Vijay Kumar Dwivedi

Mech. Engg. Dept.

Mr. Abhay Chaturvedi

Electronic & communication

Mr Anant Ram

Computer Engg. & Applications Dept.

Dr. Aruna Dhamija

Institute of Business Management.

Dr. Jitender Gupta

Instituteof Pharmaceutical Research

Mr. Subhash Chandra

Electrical Engg. Dept.

Mr. Raisual Islam

Civil Engg. Dept.

 Responsibilities:

Review the grievance/s received through mail. Address immediately grievances which require immediate attention. Meetings of grievance committee should be conducted at least two times in a semester and management must be appraised time and again regarding the redressal of the grievances. Records of meeting of grievance redressal committee/ the addressed grievances must be maintained.